FAQs
Accessibility Assistance
If you have difficulty using or accessing any part of our website, please reach out to us at steven@odiesroasters.com
We are committed to providing a positive experience for all our customers and ensuring that everyone can easily access information and complete transactions on our website.
Our Actions We are continuously working to enhance the accessibility of our website by implementing improvements and allocating resources to make it more user-friendly.
Ongoing Commitment Accessibility is an ongoing effort, and we remain dedicated to improving our website to better serve all visitors.
Feedback If you have any suggestions or feedback on how we can improve accessibility, please let us know. We appreciate your input as we strive to make our website more inclusive.
This notice was last updated on Feb 6, 2025.
Do Not Sell My Personal Information.
Your Rights Under the California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act (CCPA) grants California residents specific rights regarding the collection, use, and sharing of their personal information. Under this law, you have the right to opt out of the "sale" of your personal information to third parties. As defined by the CCPA, a "sale" includes data collection for purposes such as targeted advertising and marketing communications.
How to Opt Out
If you choose to opt out, we will no longer sell or share your personal information with third parties. This also applies to the data we collect to personalize your experience on our website and through other communications.
For more details on how we handle your personal information, please review our [Privacy Policy].
To opt out, click the link below or contact us at steven@odiesroasters.com.
This notice was last updated on Feb 6, 2025.
Return Policy – Odies Roasters
At Odies Roasters, we want you to love every sip of your coffee. If you're not completely satisfied with your purchase, we're here to help.
Returns for Purchases from Odies Roasters Direct
If you purchased your coffee or merchandise directly from our website, you may return it within 30 days of purchase, provided it is unopened, unused, and in its original packaging. Proof of purchase is required for all returns.
To start a return, please contact our team at [insert contact page]
Important Notes on Returns:
· Returns are evaluated on a case-by-case basis, and we reserve the right to deny a refund.
· If the returned item shows signs of use, damage, or is not in its original packaging, it will not be eligible for a refund.
· Any refund will be issued to the original purchaser only and credited back to the original payment method.
· Gifted items cannot be exchanged or refunded to the recipient.
Returns for Purchases from an Authorized Retailer
If you purchased an Odies Roasters product from a third-party retailer, please refer to their return policy, as we can only accept returns for items bought directly from our website.
This policy was last updated on Feb 6, 2025.
Terms & Conditions
View our full Terms and Conditions HERE.
Privacy Policy
View our full Privacy Policy HERE.