Returns
Return Policy – Odies Roasters
At Odies Roasters, we want you to love every sip of your coffee. If you're not completely satisfied with your purchase, we're here to help.
Returns for Purchases from Odies Roasters Direct
If you purchased your coffee or merchandise directly from our website, you may return it within 30 days of purchase, provided it is unopened, unused, and in its original packaging. Proof of purchase is required for all returns.
To start a return, please contact our team at [insert contact page]
Important Notes on Returns:
· Returns are evaluated on a case-by-case basis, and we reserve the right to deny a refund.
· If the returned item shows signs of use, damage, or is not in its original packaging, it will not be eligible for a refund.
· Any refund will be issued to the original purchaser only and credited back to the original payment method.
· Gifted items cannot be exchanged or refunded to the recipient.
Returns for Purchases from an Authorized Retailer
If you purchased an Odies Roasters product from a third-party retailer, please refer to their return policy, as we can only accept returns for items bought directly from our website.
This policy was last updated on Feb 6, 2025.